At Medical Edge Day Spa, we are committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with HIPAA (Health Insurance Portability and Accountability Act) and other applicable laws.

 

1. Information We Collect

We may collect the following types of information when you visit our website, schedule an appointment, or receive services:

 

A. Personal Information

Name

Date of birth

Email address

Phone number

Mailing/billing address

Emergency contact information

 

B. Health Information (Protected Health Information - PHI)

Medical history

Medications and allergies

Treatment history and progress notes

Laboratory results or diagnostics

Photos or images related to your care

 

C. Website and Technical Data

IP address

Browser type

Pages visited

Appointment bookings

Contact form submissions

 

2. How We Use Your Information

We may use your information to:

Provide medical, aesthetic, and wellness services

Schedule and manage appointments

Communicate about your care or respond to inquiries

Process billing, insurance, or payment transactions

Comply with legal and regulatory requirements

Improve website functionality and user experience

Send updates, special offers, or educational information (with your consent)

 

3. How We Protect Your Information

We take appropriate security measures to protect your personal and health information, including:

HIPAA-compliant electronic medical record (EMR) systems

Encrypted data storage and secure networks

Role-based access control for staff

Staff training on confidentiality and privacy procedures

Physical safeguards for paper records and treatment areas

 

4. Sharing of Information

We do not sell or rent your personal information. We may only share your information with:

Authorized medical personnel involved in your care

Insurance providers, with your consent, for reimbursement

Third-party service providers (e.g., labs, billing systems) under strict confidentiality

Law enforcement or regulatory agencies, if required by law or court order

 

5. Your Rights under HIPAA

You have the right to:

• Access or request a copy of your health records

• Request corrections to your health information

• Request restrictions on how your information is used or shared

• Receive a list of disclosures made outside of treatment, payment, or healthcare operations

• File a complaint if you believe your privacy rights have been violated

• To exercise these rights, please contact us using the information below.

 

6. Cookies & Website Tracking

Our website may use cookies and similar technologies to enhance user experience, monitor traffic, and improve content. You may disable cookies in your browser settings at any time.

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before submitting any personal information.

 

8. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review it regularly.

 

9. Contact Us

If you have questions about this policy or wish to exercise your privacy rights, please contact us at:

 

Medical Edge Day Spa

204 E Church St Tarboro, NC 27886

(252)563-5589

 

Medical Edge Day Spa

44 Shuckin’ St Unit 201 Suite 19

Hampstead, NC 28443

(252)365-7750